Service

Any access or use of publikagaultier.com signifies your consent to the following policies, terms and conditions.

Prior to taking any legal action or raising any external dispute, please contact us at publikagaultier.com directly and notify us of the nature of your issue with the view of reaching a mutually agreeable solution.

SHIPPING

Do you ship to my country?

We deliver to almost all countries worldwide via EMS Express Shipping Service.
Usually process and dispatch orders within 1-2 business days upon receipt. You will receive an email update as soon as we arrange the shipment of your order, which will also include a tracking link.

Please note that during promotional offers and seasonal sale, the dispatch process can experience slowdowns and take several days.

Shipping price

Shipping costs are not included in the prices of our products. Shipping costs are determined by the requested shipping address, shipping method and the value of your order. In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply.

In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges. 

How long does shipping take?

Europe / UK: approx. 5-7 business days
Asia: approx. 5-9 business days
USA / Canada: approx. 7-14 business days
REST OF THE WORLD: approx. 7-14 business days
Russia / approx. 2-5 business days

Can I track my parcel?

Once we ship your order, you will receive a shipping confirmation including a link to track your shipment.

If you don't receive any shipping confirmation, please contact us at publikagaultier@gmail.com

For International orders shipped by EMS please visit: EMS web

Import Duties:

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

Please note – we cannot undervalue orders, or mark them as a gift.

Lost Items:

ПУБЛИКА ГОЛЬТЬЕ does not assume any responsibility for lost packages once we have shipped your order to the requested address. Any issues related to lost packages or damage caused from shipping are to be taken up by you with the shipping company directly.

ПУБЛИКА ГОЛЬТЬЕ will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We ship worldwide in the last 10 years and all of our packages have been delivered.

PAYMENTS

What payment methods do you accept?

We accept Visa, MasterCard and also PayPal payments, the most trusted internet payment processing company. All transactions are encrypted and 100% secure. ПУБЛИКА ГОЛЬТЬЕ reserves the right to hold all orders for up to two business days to ensure a safe payment transaction. Sometimes banks may use additional security layer for online credit and debit card transactions called 3-D Secure.

In this case, you will be redirected to the website of the card issuing bank to authorize the transaction with one-time confirmation code provided by your bank via SMS, confirmation codes card or security device.

RETURNS